MarcumMerch

FAQ

 

Minimum Order Quantities  We negotiate the lowest minimum quantities possible with our manufacturers and we pass these along to you. Should you foresee frequent usage of a small quantity of a particular item please call us to discuss special inventory. 

Pricing In most cases the pricing you see on hand goods is our manufacturers' "end quantity" pricing. 
Example: for a minimum of 24 pieces - the cost you are most often getting is the 1499 quantity cost. Please call for special pricing on larger projects. 

Successful Order Placement Upon successfully placing your order, your screen will let you know you "have successfully placed your order".  You will also immediately receive an emailed order confirmation from Inch Creative Group Inc

Billing Orders are billed AFTER they are shipped. You will receive an emailed "Order Receipt" once your order has been charged. 

Returns Most items found within this site are custom made to suit your order.  Productsd not meeting indstry standards may be returned for replacement / credit.  As this is a truly custom program and apparel is made to order; apparel mat not be returned for sizing purposes.  Please contact Inch Creative when a problem arises. 

Sizing Please call Inch Creative to order blank samples for sizing purposes. The cost of freight will apply to all orders.   Cost of goods will also apply if not returned. 

Samples Determining quality is difficult on line.  Should you care to see a sample of any item before a full purchase; please select "order sample" or contact Inch Creative Group with your sample requests.  When manufacturers require credit for returns; Inch Creative will provide return ship instructions. Costs of freight will apply.  Costs of freight will apply. 

Delivery Standard producion time is 7 - 10 working days after proof approval (if proofs are required).  Upon checkout please select your event dates from the drop-down box.  Shouold expedited shipping be required to meed our event date; Inch Creative will ship the most economical method to guarantee timely delivery.  Please call if you required a freight quote. 

Services Our goal is to simplify all aspects of branded merchandise for you.  Please contac Inch Creative for assistance with labeling, gift cards, assembly, insertion, etc. Please let us know about your project so that we can simplify your job!

New Products Please let us know if you have a need for an item not featured on the site so we can source it for you!